Privacy policy
Last updated: May 1, 2026
FloorX operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). FloorX is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
We may collect:
- Contact details (name, address, phone number, email)
- Payment and transaction information
- Account information and preferences
- Shopping activity and order history
- Communications with customer support
- Device and browser information
- Website usage and interaction data
How We Use Your Personal Information
We may use your personal information to:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Personalize your shopping experience
- Send updates, promotions, and marketing communications
- Prevent fraud and maintain security
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Shopify and payment providers
- Shipping and fulfillment partners
- Marketing and analytics providers
- Legal authorities when required by law
We do not sell your personal information.
Shopify Services
Our store is hosted by Shopify. Shopify may collect and process personal information to help operate and improve the Services.
To learn more, visit:
Shopify Privacy Policy
Cookies & Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.
You can manage cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
