Terms of service
Terms of Service
Last updated: May 1, 2026
OVERVIEW
Welcome to FloorX! The terms “we”, “us” and “our” refer to FloorX. FloorX operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). FloorX is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence.
You may be asked to provide certain information including your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account and login credentials.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, product appearance and colors may vary depending on your device settings and screen display.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. FloorX reserves the right to accept or reject any order at our discretion.
Orders are confirmed only after payment has been processed successfully.
Please review your order carefully before completing checkout.
SECTION 4 - PRICES AND BILLING
Prices, promotions, and discounts may change without notice.
You agree to provide accurate billing and payment information for all purchases.
Taxes, shipping fees, and additional charges may apply depending on your location.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
FloorX is not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including logos, images, graphics, product descriptions, videos, and designs are the property of FloorX and may not be copied or used without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control or monitor.
Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
FloorX is powered by Shopify, which enables us to provide our Services to you.
However, all purchases and transactions are made directly with FloorX and not with Shopify.
SECTION 10 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy.
Shopify may collect and process certain information to help operate and improve the Services.
SECTION 11 - FEEDBACK
Any feedback, reviews, suggestions, or comments submitted to us may be used by FloorX without restriction for marketing, improvement, or business purposes.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful purposes or violate any applicable laws while using our website.
Any misuse of the website may result in termination of access.
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend access to our Services at any time without notice if these Terms are violated.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” without warranties of any kind unless otherwise stated.
We do not guarantee uninterrupted or error-free operation of the Services.
SECTION 16 - LIMITATION OF LIABILITY
FloorX shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless FloorX, Shopify, and affiliates from any claims resulting from your violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and FloorX regarding the use of the Services.
SECTION 20 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with applicable laws and regulations.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting updates on this page.
Continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: info@floorx-eg.com
